We believe that trust begins long before your stay.
Whether you simply visit our website or choose to stay at Serra do Meio Estate, we are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices you have regarding your personal data.
Serra do Meio Estate ("Serra do Meio", "we", "our" or "us") is committed to protecting the privacy of everyone who visits our website or contacts us regarding a stay at the estate.This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Portuguese legislation.If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us at:
Depending on how you interact with Serra do Meio Estate, we may collect the following information:
• Your name
• Email address
• Telephone number
• Country of residence
• Information you provide through our enquiry form
• Preferred travel dates
• Number of guests
• Details about your requested stay or experiences
• Communications exchanged with us by email or telephone
• Technical information such as your IP address, browser type, device information and website usage collected through cookies and analytics tools.
We only collect information that is necessary to respond to your enquiry, prepare your stay or improve our website and services.
We use your personal information only for legitimate purposes related to Serra do Meio Estate.These purposes may include:
• Responding to your enquiries.
• Preparing and coordinating your stay.
• Communicating with you before, during and after your visit.
• Complying with legal and accounting obligations.
• Improving our website, services and guest experience.
• Protecting the security and integrity of our website.
We will never sell your personal information or use it for purposes unrelated to your relationship with Serra do Meio Estate.
We process personal information only where permitted under the General Data Protection Regulation (GDPR).
Depending on the circumstances, this may include:
• Your consent.
• The performance of a contract or steps requested before entering into a contract.
• Compliance with legal obligations.
• Our legitimate interests in operating and improving Serra do Meio Estate, provided these interests do not override your fundamental rights and freedoms.
We treat your personal information with care.
Where necessary, we may share information only with trusted service providers who help us operate Serra do Meio Estate, including payment providers, IT services, professional advisers or public authorities where required by law.
These providers are required to process personal information securely and only for the purposes agreed with us.
We do not sell or rent personal information to third parties.
Very Short.
Under the General Data Protection Regulation (GDPR), you have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request the deletion of your personal information where legally permitted.
• Restrict or object to certain types of processing.
• Request a copy of your personal information in a portable format.
• Withdraw your consent at any time where processing is based on consent.
You also have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD) if you believe your personal information has not been processed in accordance with applicable law.
Our website uses cookies and similar technologies to help provide a secure, reliable and user-friendly experience.
Cookies allow us to understand how visitors use our website, improve its performance and remember certain preferences.
For more detailed information about the cookies we use and how you can manage your preferences, please see our Cookie Policy.
If you have any questions regarding this Privacy Policy or the way Serra do Meio Estate processes personal information, please contact us:
Serra do Meio Estate
Email: privacy@serradomeio.com
Website: www.serradomeio.com
We will do our best to respond promptly and transparently.
Last updated: July 2026